The automatically sent confirmation of receipt of order should be received by you immediately after sending your order.
If not, please check the following points:
In case of problems, uncertainties or questions, please contact us as soon as possible so that we can clarify more details.
Calculate for your domestic transfer approx. 1-2 days, for foreign transfers approx. 2-3 days.
Please check first whether you have no chargeback due to incorrect account data, or whether the goods have been accepted by the neighbor.
If you are unsure, please contact us so that we can give you further information.
As we do not have our own shop, this is unfortunately not possible at the moment.
The following payment methods are available to you depending on the country of order – (does not apply to dealers)
Once you select PayPal as your payment method, you will be redirected to the PayPal payment page, where you will log into your PayPal account.
There you select one of the payment options associated with your PayPal account and confirm the payment.
As a merchant, we will receive feedback as soon as the payment status is known.
As soon as the amount is credited to our PayPal account, which usually happens immediately, your order can be released for shipment.
The payment by credit card is very easy for you. All you have to do is enter your credit card information in the appropriate fields and confirm the payment.
After authorization, the customer receives a confirmation and the goods can be sent to him immediately.
You can pay with the following credit cards:
Order easily and securely by bank transfer.
Our bank details are:
Knisterwelt
Steiermärkische Sparkasse
IBAN: AT30 2081 5000 4266 4755
BIC: STSPAT2GXXX
As reason for payment please use the order number, which you will receive by mail as soon as you have clicked on “PLACE ORDER”.
Your order will be shipped as soon as the total amount of your order has arrived on our account.
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